Terms of Service

Terms of Service

Effective Date: 11/19/2024

Welcome to SubSuite, a revolutionary collaborative subscription cross-promotions platform. By registering for SubSuite, you agree to abide by the following Terms of Service (“Terms”). Please read these Terms carefully before accessing or using SubSuite. Your registration signifies your acceptance of these Terms.

1. Data Usage and Privacy

Brands

SubSuite is committed to protecting the data and privacy of brands and their subscribers. SubSuite does not collect, store, or access personal subscriber data from brands' databases.

At times, SubSuite may verify subscription status anonymously to facilitate contingent promotional deals or ensure cross-promotion integrity. These verifications are conducted in real-time without storing personal subscriber data.

SubSuite does collect marketing and brand information provided by brands during the profile creation process, including logos, descriptions, and promotional materials, to enable promotional activities on the platform. Brands that "go live" on SubSuite agree to allow SubSuite to promote their offers across various channels to support subscriber acquisition efforts.

Subscribers

For individuals who register directly with SubSuite, we collect only the information required to provide an optimal experience, including access to the best possible deals, stack-and-save options, and other personalized features.

Subscriber data shared with SubSuite is safeguarded with robust security measures. We do not sell subscriber information. Minimal subscriber information may be shared with GDPR compliant third parties to help facilitate payment processing and improve subscriber experience on the platform. Any data collected is used solely to improve the Service and provide value to our subscribers.

For more details, please review our Privacy Policy.

2. Registration

All users, including brands and individual subscribers, must register and create an account to access SubSuite’s features. Registration requires accurate, complete, and up-to-date information. Providing false information may result in account suspension or termination.

3. Fees and Payments

SubSuite is free for individual subscribers. Brands may be subject to fees, such as revenue-sharing fees, for utilizing the platform. All fees are detailed during the registration process and displayed in the brand dashboard. SubSuite reserves the right to update fees, with advance notice provided to brands before changes take effect.

4. Use of the Service

All users agree to:

  • Use SubSuite in compliance with applicable laws and regulations.
  • Avoid engaging in unlawful, fraudulent, or malicious activities.
    Users are responsible for all actions conducted through their accounts.

5. Intellectual Property

All content on SubSuite, including but not limited to text, graphics, logos, and images, is the property of SubSuite or its licensors. Reproduction, distribution, or modification of this content without written permission is prohibited.

6. Termination

SubSuite reserves the right to suspend or terminate user accounts at its discretion, with or without notice, for breaches of these Terms or misuse of the Service.

7. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. SubSuite makes no warranties or representations regarding the accuracy, reliability, or uninterrupted operation of the Service.

8. Limitation of Liability

SubSuite is not liable for any indirect, incidental, or consequential damages arising from the use of the Service.

9. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

10. Changes to Terms

SubSuite reserves the right to modify these Terms at any time. Updates will be posted on the platform, and continued use of the Service constitutes acceptance of the revised Terms.

11. Marketing and Promotion

By registering a brand profile on SubSuite, brands grant SubSuite a non-exclusive, worldwide, royalty-free license to use their trademarks, service marks, logos, and marketing materials for promotional purposes. This includes, but is not limited to:

  • Promoting the brand’s offers within the SubSuite platform and external marketing channels.
  • Enabling partnerships with other brands on the platform.

Brands affirm they own or have appropriate permissions to use any materials provided to SubSuite and that such use does not infringe upon third-party rights.

12. Subscriber Data Use

SubSuite is committed to safeguarding the data of subscribers who register on the platform. Any data shared by subscribers is used solely to:

  • Provide personalized recommendations and curated subscription deals.
  • Facilitate "stack-and-save" features.
  • Enhance overall user experience.

Subscriber data is never sold or shared with third parties. SubSuite implements stringent security measures to protect subscriber information and ensure compliance with all applicable privacy laws, including GDPR.

13. Cross-Promotions

Brands participating in cross-promotions on SubSuite agree to:

  • Offer fair and competitive pricing for cross-promotional deals.
  • Collaborate to create mutually beneficial partnerships.
  • Allow the use of their names, logos, and promotional materials in cross-promotional activities.
  • Use SubSuite-provided links for tracking and reporting purposes.

Brands represent and warrant that they have the necessary rights to grant SubSuite permission to use these materials. SubSuite is not liable for disputes arising from the misuse of intellectual property between brands.

14. Payment Processing

SubSuite partners with Stripe to provide seamless payment processing. Each brand is issued a SubSuite Stripe account, where payments are processed immediately and can be routed directly to the brand’s bank account.

15. Cancellations and Upgrades

Subscribers and brands can handle cancellations and upgrades directly through their accounts. SubSuite also offers optional assistance in managing subscription changes for brands’ customers.

16. Customer Service

Brands retain full control over customer service for their subscribers, including managing payment issues and cancellations. SubSuite provides optional support for payment-related customer inquiries for brands using the platform.

17. Liabilities for Uncollected Funds

While SubSuite and Stripe assist in resolving chargebacks or unpaid subscriptions, brands are ultimately responsible for collecting unpaid funds. SubSuite does not guarantee recovery of such payments.

18. Lifecycle Management

SubSuite provides tools to enhance brands’ existing lifecycle management strategies, adding value without disrupting current processes.

19. Contact Us

For questions or concerns, please contact us: